FAQs

Shipping Policies

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Thank you for choosing slow, handmade fashion. Every Isis Ashanti piece is carefully crafted just for you, which means we ask for a little patience as part of the process.

Please allow at least 1-2 weeks for your order to be made and prepared. This processing window begins once your order is confirmed and will ensure quality and care into your garment(s).

After your item is finished and packaged, standard shipping within the U.S. typically takes 3–7 business days for delivery. International shipping will take longer depending on the destination and carrier.

International Orders & Customs

For all orders shipped outside the United States, Isis Ashanti is not responsible for any duties, taxes, customs fees, or brokerage charges imposed by the destination country. These fees are the buyer's responsibility and are not included in the purchase price or shipping cost. Please check with your local customs office before placing an order if you have questions about potential charges.

You will receive a tracking number via email once your order ships. Please allow up to 48 hours for tracking information to update.

Returns & Exchanges

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All sales are final. There are no returns or exchanges at this time.

Please ensure to refer to the size guide before completing any purchases.


Contact Us

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You may contact us with any questions, here